Request Support

25Live User Guides

Visit our Confluence page to find helpful guides for students, requestors, and approvers using 25Live.

If you can't find the information you need, please submit a support request through Jira. We're here to help make using 25Live as simple and efficient as possible! 

Submit a 25Live Support Ticket

  1. Please visit App State IT Support Services at https://support.appstate.edu/
  2. Click on "Submit a Ticket"
  3. Select "Software" from the left hand list of options
  4. Select "Service or Software Request" from the right hand list of options
  5. In the Service or Software box, type and then select "25Live"
  6. Select your Type of Request: "Help me find space", "Student Access & Authentication", "System Support & Troubleshooting", "Training", "System Improvements /Configuration", "UESC Policies."